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Accountability in Human Resource Management
No book represents the work of the author alone. Many people contribute to the final product, and this book is no exception. Many colleagues have shared their ideas, which have been refined and developed and ultimately presented here. Over the years, many colleagues who are human resource managers and executives have shared their thoughts on this important topic. To all of them, 1 owe much appreciation for their contribution. I would like to thank Ken Lowery for review- ing the manuscript and offering suggestions. Ken is a very professional human resources manager who understands the need for a results-based approach.
Several individuals made direct contribution to this work. Through the years, I have worked closely with Jac Fitz-enz of the Saratoga Institute. Throughout his career, Jac has made a tremendous contribution to the measurement and evaluation process. The Sardtoga Institute conducted one of the studies designed especially for this book. For their efforts and assistance, I owe them many thanks. To Dr. Anson Seers, at the University of Alabama, 1 owe much gratitude. He encouraged me to pursue a major research project on the development of a human resources effec- tiveness index. He was helpful, supportive, and encouraging throughout the entire project. He is truly an excellent researcher, scholar, and professor who understands the HR function and knows how to bring closure to projects.
Many thanks to my assistant Tammy Bush, who has been very helpful, creative, and resourceful as this book developed over the course of several years. Without her persistence. this book would still be under development. To the professional team at Gulf Publishing Company: thanks for the support. BJ Lowe and Joyce Alff were very patient with me as I took too much time to develop this book.
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